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Hello Unlimited Reward Club™ Program Rules Become a Member The Hello Unlimited V.I.P. Club™ membership and referral program is open to individual 13 years of age or older who resided within 30 miles of Hello Unlimited, store, provide and maintain a valid e-mail address. Resellers may not participate in this program. Communications about the program, including any changes, will be communicated by e-mail or on www.hellounlimited.com™. By joining the program, you represent that you are at least 13 years of age or older, and by using this program you agree that you have read and agree to these Program Rules. You specifically agree to provide and maintain a valid e-mail address and to keep Hello Unlimited informed of any changes to your e-mail address. If you are between 13 and 18 or 19 years old, you agree that you have obtained permission from your parent or legal guardian to be a member of the program. Your membership is nontransferable and is subject to present and future program rules. Your membership is valid only at participating Hello Unlimited™ retail store locations and at hellounlimited.com. You begin to get points when you activate your account through the FiveStars mobile app. You agree to receive operational communications about the program, as well as optional advertising and marketing material from Hello Unlimited™ and FiveStars. The Hello Unlimited V.I.P. Club™ program may terminate or modify at any time without previous notice by Hello Unlimited posting the modified rules on hellounlimited.com™. You agree to check our website from time to time determine whether the term of service have changed and your continued use if the Hello Unlimited V.I.P. Club™ program constitutes your agreement to any amended terms. The Hello Unlimited V.I.P. Club™ is administered in part by Fivetars.com and by participating in the Program you also agree to abide by the FiveStars.com terms and conditions. Standard messaging rates apply for any text messages sent by the program. You may opt out of messaging by following the procedures in the FiveStars App™ Reward Points As a member of the Hello Reward Club ™ program you are eligible to receive 1 reward point per day for every visit of any of our stores at which you spent $ 20 or more. The $20 may be spent on a bill payment or any merchandise. Limit one check-in per day. Points and reward certificates have no cash value. You cannot give or transfer your membership card, membership benefits, points or reward certificates to anyone else. Others restrictions or exclusions may apply. From time-to-time, Hello Unlimited™ may test new products, services or promotions. Some tests may also have implications for Hello Unlimited V.I.P. Club ™ members that may vary from the rules as stated here. When a different set of policies or rules applies, we will communicate that at the time of the applicable test. Get Rewards Reward certificates are coupons for discounts off future purchases or payments at participating Hello Unlimited™ retail store locations and may only be redeemed for a discount off purchase or payments amounts equal to or greater than the sum of the reward certificate(s) presented for redemption. Reward certificates are not transferable and may only be used by the member to whom issued. Reward certificates will be available once you register at Fivestars.com or download the Fivestars.com App. Rewards must be applied to a single purchase and cannot be applied to more than one purchase Reward certificates may be used in conjunction with most other discounts or offers toward the purchase of products, not to exceed the purchase amount. Unless noted otherwise on the reward certificate, each reward certificate will expire 45 days from the issuance date. Reward certificates have no cash value and no change will be given for reward certificate redemption. Reward certificates may be used only once. Reward certificates expire at 11:59 pm Eastern Time on the expiration date shown on the reward certificate or 10:59 pm Central Time Membership Expiration, Cancellation and Termination All members who have no qualifying point activity during any continuous 12-month period, will automatically have their membership expire on the last day of the 12th month of membership inactivity and that membership will be inactivated. Memberships may be canceled at any time by notifying customercare@hellounlimited.com. Cancellation may take from 6 to 8 weeks to finalize. Upon cancellation your membership will be inactivated. If your membership expires, is canceled or otherwise inactivated, any remaining points will be forfeited. In situations involving errors or misuse of the program, Hello Unlimited specifically reserve the right to freeze related accounts and stop future redemption of reward certificates issued from those accounts. Hello Unlimited reserves the right to terminate your membership for any reason or no reason and at its sole discretion. If at any time your point balance becomes negative, we may immediately cancel or reverse any or all outstanding points and reward certificates issued from your account. We may also terminate your Hello Unlimited V.I.P. Club™ program account. Hello Unlimited Employee Terms Employees may participate in the Hello Unlimited V.I.P. Club ™ but additional restrictions apply. Only payment toward mobile service bills in the amount of $ 20 or more will qualify as a check in for employees. Employees shall not receive points for purchases of merchandise. Abuse of the Hello Unlimited V.I.P. Club ™ program shall constitute grounds for termination from employment Member Communications You may view your membership activity online at hellounlimited.com™. For information about your membership, contact customercare@hellounlimited.com and include your member number. General Program Information Program Rules are void where and to the extent prohibited by law. Taxes may apply where required by law. The terms and conditions shall be governed by the laws of the state of Florida, notwithstanding its choice of law provisions You agree that if you have a dispute with Hello Unlimited about the program, you will try to resolve the dispute through negotiation with. Unless otherwise agreed by the parties arbitration will be held in Orlando, before a single arbitrator mutually agreed upon by the parties or if the parties cannot mutually agree a single arbitrator appointed by JAMS and will be conducted in accordance with the rules and regulations promulgated by JAMS unless specifically modified in the Terms of use. The arbitration must commence within forty-five (45 days) days of the date on which a written demand for arbitration is filed by either party. The arbitrator’s decision and award shall be made and delivered within sixty (60) days of the conclusion of the arbitration and within six (6) months of the selection of the arbitrator. The arbitrator will not have the power to award damages in excess of the limitation on actual compensatory, direct damages set forth in the Terms of Use and may not multiply actual damages or award punitive damages or any other damages that are specifically excluded under the Term of use and each party hereby irrevocably waives any claim to such damages. The arbitrator may, in his or her discretion, assess costs and expenses (including the reasonable legal fees and expenses of the prevailing part) against any party to a proceeding. Any party refusing to comply with an order of the arbitrators will be liable for costs and expenses, including attorney fees, incurred by the other party in enforcing the award. Notwithstanding the foregoing, in the case of temporary or preliminary injunctive relief, any party may proceed in court without prior arbitration for the purpose of avoiding immediate and irreparable harm. The provisions of this arbitration section will be enforceable in any court of competent jurisdiction. Privacy Policy The information you provide as a member of the Hello Reward Club program will be handled according to the Hello Unlimited Policy.
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